IMPORTANT CONTACTS

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IMS Experts

Phone (817)453-9767   Fax (817)473-1839

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Texas State Consumer Complaint Office

Phone 1-800-621-0508

You also have the option of filling out a printable form and mailing it to:

Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548

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Texas Department of Insurance

Phone 1-800-252-3439

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Medicare

1-800-MEDICARE (1-800-633-4227)

www.medicare.gov

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Medicaid client hotline
1-800-252-8263

CHIP call center
1-877-543-7669 or 1-800-647-6558

CHIP processing center
Texas Health and Human Services
P. O. Box 149024
Austin, TX 78714-9024

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Board of Certification/Accreditation

10461 Mill Run Circle, Suite 1250 ·

Owings Mills, MD 21117-5575

Phone: 877-776-2200    410-581-6222    Fax: 410-581-6228

www.bocusa.org

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Nondiscrimination Notice
IMS Experts doesn’t exclude, deny benefits to, or otherwise discriminate against any person on the basis
of race, color, national origin, disability, sex, or age. If you think you’ve been
discriminated against or treated unfairly for any of these reasons, you can file
a complaint with the Department of Health and Human Services, Office for
Civil Rights by:
■ Calling 1‑800‑368‑1019. TTY users can call 1‑800‑537‑7697.
■ Visiting hhs.gov/ocr/civilrights/complaints.
■ Writing: Office for Civil Rights
 

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201 

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Official site of the U.S. Food and Drug Administration​ https://www.fda.gov

Official site of the Department of Health and Human Services ​http://www.hhs.gov

 Official site of the Office of Inspector General​ https://www.oig.hhs.gov

The Administration for Community Living https://www.acl.gov

Texas Medicaid https://hhs.texas.gov/services/health/medicaid-chip

Texas Department of Insurance Workers Compensation Division https://www.tdi.texas.gov/wc

US Department of Veteran Affairs https://www.va.gov

Tricare Military https://www.tricare.mil

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